Support for new parents

What you need to know

Having and raising a family is truly an adventure. Whether you’re planning a family, are a new parent, or preparing to return to work after a leave, you now have greater support from Cleo, a new benefit that helps you build confidence as a new parent with personalized support of a Cleo coach and educational programs.

New parents: Meet Cleo

Get expert guidance, advice, and information so you can parent with confidence. Cleo is available to all parents, regardless of your path to parenthood, including adoption and surrogacy. Cleo provides you with:

  • Guidance from when you first discover the pregnancy or make a decision to adopt, through the baby’s first year
  • Online virtual sessions or in-home sessions (where available) with a Cleo expert to help with your questions and concerns: from breastfeeding, sleeping through the night, or finding your balance
  • Tailored recommendations based on your family’s needs
  • 24/7 support through the unique Cleo messaging system

Cleo services are provided to you at no cost. Download the Cleo mobile app. Answer a short questionnaire and enroll using your PayPal work email to get started.

Guides are available in the following languages: English, Spanish, French, German, Russian, Polish, Hindi, Turkish, Indonesian and Mandarin.

Provider contact information