Help with your medical plan

What you need to know

Your medical plan includes several resources to help you with your medical benefits and ensure you’re receiving the best possible care. Whether you have questions about a diagnosis or want help filing a claim, we’ve got the resources to help.

Expert medical opinion

Medical issues can negatively affect your life, and the decisions you make about them can be critical. But you don’t have to go it alone. You have access to Teladoc Medical Experts. This service provides support and information to help you make informed decisions about your treatment.

When you need to make a medical decision, you can request an Expert Medical Opinion. Once a case is opened, you’ll connect with your advocate physician who will guide you through every step in the process and coordinate your review with a team of specialists and your existing physician. The Teladoc team of doctors will work with you to develop and deliver a clear diagnosis and treatment plan that’s right for you.

Provider contact information

An on-site doctor and nurse are available in both the Chennai and Bangalore offices.