Your benefits and COVID-19

WHAT YOU NEED TO KNOW

With information about COVID-19 changing rapidly and impacting daily life, PayPal wants you to take good care of yourself and your family. The impact of COVID-19 affects everyone differently, and you have support resources available to help you.

Vhi SwiftCare clinics

Vhi SwiftCare Clinics will soon be moving to an appointment-only service to safely manage all our patients during the Covid-19 pandemic. In the meantime, we advise you to call before visiting the clinic at 1890 866 966.

Vhi SwiftCare Clinics are open 10am to 8pm.

Online doctor services

Vhi online GP service is available via the Vhi Mobile Health Assistant App between 8.00am  and 10.00pm, Monday through Friday, and 10.00am and 8.00pm on weekends.

You can also access Nurseline 24/7 for health queries and support, via the Vhi Mobile Health Assistant App.

Download the app on the App Store or Google Play.

Mental health resources

Employee Assistance Programme

Whether you’re feeling stressed, worried, or anxious, you can confidentially speak with someone through the Employee Assistance Programme (EAP). Please note that due to HSE guidelines on social distancing, face-to-face counselling is not currently available. You can access telephone and video counselling support 24/7, via the Vhi Mobile Health Assistant App.

Download the app on the App Store or Google Play.

What to know about your pension

COVID-19 has created a lot of uncertainty for many regarding their pension benefit. Stay in the know about your pension during the COVID-19 outbreak.

Family support

At-Home Learning

These tools can help both you and your children navigate the world of at-home learning:

  • Bright Horizons World at Home is a new way for you to keep your children learning during this time. Designed by education experts, World at Home features videos and activities for a wide range of curriculum areas, including yoga and mindfulness, STEM learning, language, story time, and cooking.
  • PayPal’s Perks at Work has partnered with Community Online Academy to offer courses for both kids and adults, including a free offering every Thursday. Topics include meditation, dance, American Sign Language, and becoming a YouTuber.
  • Rethink, a program for kids with developmental disabilities, is currently offering several specialized services and features, including remote consultation services and video-based lessons.
  • As part of #StayingTogetherWhilePhysicallyApart series, check out these educational resources and websites that your kids may enjoy and will assist you while homeschooling.

Looking for more?

PayPal offers additional family support resources to help guide parents during this time.

Learn more

Time away from work

PayPal is committed to the health and well-being of all employees. During this coronavirus pandemic, we will provide additional support and flexibility to manage your individual circumstances. The following measures apply to all employees:

  • If you are diagnosed with the coronavirus, you will continue to be paid without interruption throughout the time you are ill.
  • If your office is closed temporarily due to the impacts of the coronavirus, you will continue to be paid during the time your office is closed, even if you do not have the ability to work from home.
  • To address specific challenges you may face as a result of the coronavirus, such as caring for children or other family members or the need to stay home due to an underlying illness or health vulnerability, you may request up to 2 additional weeks of paid time off through our Crisis Leave Program. Apply for Crisis Leave in Workday, or contact StayInformed@paypal.com, and your request will be handled confidentially by a dedicated member of our HR team. More information is on The Bridge (must be on the PayPal network).
  • If you face family care challenges related to the coronavirus, please work with your manager and your team to develop a flexible working arrangement or part-time schedule to accommodate your needs during the coronavirus situation.

Wellness resources

Remote working tips

Although working from home can provide many benefits to employees, it also creates unintended challenges when the environment is less than optimal.

Check out these suggestions for conducting virtual meetings to help you have the best experience.

Discounted Accommodations

Employees can now use Concur Travel or Airbnb to book a hotel room or Airbnb as a safe place to self-isolate during COVID-19.  You will be eligible to receive the discounted PayPal rate during your stay. This includes accommodations for dependents you live with. You must pay using a personal credit card, and while accommodations cannot be reimbursed by PayPal, they can be booked at the discounted rate until further notice.