What’s new and changing in 2020
In 2020, you’ll have even more reasons to love—and use—your PayPal benefits. Whether you need extra support for your mind, body, money goals, or everyday life, you have benefits to help you through it all.
2020 employee contributions
Good news! In 2020 you’ll pay less for medical coverage—over 50% less—if you’re in pay grades 15–19, so you can take home more of your pay to use on other important life expenses.*
There’s no change to the plan deductibles or out-of-pocket maximums. Additionally, your paycheck contributions for vision and dental coverage will stay the same as they are in 2019. View the paycheck contribution charts to see what you’ll pay for coverage starting January 1, 2020, and read the FAQs for additional details.
*Uncertain of your grade? Check your Workday Profile on the Bridge.
All other grades
There’s no change to the medical plan deductibles or out-of-pocket maximums. Additionally, your paycheck contributions for vision and dental coverage will stay the same as they are in 2019. View the paycheck contribution charts to see what you’ll pay for coverage starting January 1, 2020.
Medical plan enhancements and changes
UnitedHealthcare (UHC) medical plans
Nutritional counselors that are not part of the UHC network will be covered as in-network providers.
If you have a covered dependent who needs psychological tests for educational planning purposes, you’ll see expanded coverage to meet this need.
Emergency room copay increase from $100 to $250 for $300 Deductible plan. The copay is waived if you are admitted to the hospital.
Colonoscopies will be covered as preventive care for members as young as 40 who have a family history of colon cancer:
- 100% covered if enrolled in the $300 Deductible plan
- 100% covered after you meet the deductible if enrolled in the CDHP with HSA
A faster way to get emotional support
UHC has partnered with Talkspace to provide online therapy, so you can message a licensed therapist 24/7 safely and securely from your phone or desktop. Chat with a therapist that same day, no appointment required. Or you can schedule real-time video sessions as needed. Simply register (first visit only), and choose a provider at talkspace.com/connect.
CVS prescription coverage for UHC members
If you’re a CVS/caremark member, you can now get the measles, mumps and rubella (MMR) and varicella (which protects against chickenpox) vaccinations at your local in-network pharmacy without an office visit.
Don’t forget! Save 20% on thousands of CVS brand health-related items, like pain medicine, cough and cold remedies, vitamins, and more, with the CVS ExtraCare Health Card Program, available at retail stores. New UHC members will receive their cards in the mail early next year, along with more information about the program.
Enhancement to Kaiser Permanente HMO
Traveling outside of California where Kaiser Permanente isn’t an option? Now you can visit MinuteClinics—located within CVS pharmacies—for non-emergency urgent care and only pay your standard copay ($20 per visit). MinuteClinics can treat minor illnesses and injuries, including the flu, ear infections, pink eye, small wounds, abrasions, and sprains. To find a MinuteClinic, visit minuteclinic.com.
Dental plan enhancements
If you enrolled in the Core or Enhanced dental plan, you can receive up to 3 exams and cleanings per year (instead of 2).
Plan ahead! Estimate what you’ll pay for dental services with the new Dental Cost Estimator. Starting January 1, 2020, you can visit deltadentalins.com and get started.
Save on health care and taxes
Depending on which medical plan you enrolled in, you have access to special accounts to support your expenses.
Grades 15–19: New Health Reimbursement Account for UHC $300 Deductible Participants
If you enrolled in the UHC $300 Deductible plan, a Health Reimbursement Account (HRA) will be opened for you and completely funded by PayPal. With the HRA, you can offset your health plan expenses, such as deductibles and coinsurance. PayPal will make a one-time payment to an HRA of $300 for employee-only coverage or $900 if you cover dependents. This payment will be deposited into your HRA in the first payroll period of 2020. View the FAQs for more information.
Health Savings Account (HSA) for Consumer Directed Health Plan (CDHP) participants
The CDHP with HSA is a high-deductible health plan that comes with a special savings account—an HSA—that you can use to pay for eligible health care expenses. As of January 1, 2020, you can save up to $3,550 if you have individual coverage and $7,100 if you have family coverage in your HSA. Plus, PayPal contributes annually: $500 (individual coverage) and $1,000 (family coverage). Keep this in mind when electing your contribution amounts.
Note: You can change your HSA contribution amount throughout the year on Your Benefits Resources (YBR).
Find out more about what makes the HSA so great and how to use this plan.
Flexible Spending Account (FSAs)
The Health Care and Dependent Care FSAs are tools you can use to help manage your health care and dependent care expenses. Your pre-tax contributions can be used to pay for eligible expenses—such as doctors’ visits, prescription drugs, day care and elder care, and more—tax-free.
Your Spending Account (YSA) is now Smart-Choice
If you have a Flexible Spending Account (FSA), please note that starting in 2020, Your Spending Account (YSA) is changing names to Smart-Choice. As a result, all Health Care FSA participants will receive a new FSA debit card. You’ll also experience enhanced services when managing your account. Use the Smart-Choice mobile app to access your account and get quicker reimbursements.
Contribute more to your Health Care FSA
You can contribute up to $2,700 (pre-tax) to your Health Care FSA in 2020. Plus, you can carry over up to $500 each year in the Health Care FSA (there’s no rollover option with the Dependent Care FSA).
Enrolled in the CDHP? If you have an HSA and enrolled in the Health Care FSA, reimbursement under the FSA is limited to dental and vision expenses only. (The HSA already gives you a tax benefit on medical expenses.) And you won’t receive an FSA debit card.
Dependent Care FSA reminder
You can contribute up to $5,000 to the Dependent Care FSA. Plan carefully when deciding how much to contribute, so you don’t forfeit money in your account at the end of the year. Don’t forget: The deadline for submitting FSA claims for eligible 2019 expenses is April 30, 2020.
Non-exempt employees (grades 15–19): PayPal contributes an additional 15% to your Dependent Care Flexible Spending Account, up to $652 each year. The IRS maximum contribution amount is $5,000, including both your and PayPal’s contributions.
HRA vs. FSA vs. HSA: What’s the difference?
Which medical plan does it pair with?
|HRA (grades 15–19 only)||$300 Deductible|
|FSA||$300 Deductible or Kaiser HMO
Becomes a Limited Purpose FSA with the CDHP
What can I use it for?
|HRA (grades 15–19 only)||Eligible medical, dental, vision, prescription drug, and some over-the-counter expenses for you and your covered dependents throughout the year.|
|FSA||Eligible medical, dental, vision, prescription drug, and some over-the-counter expenses for you and your covered dependents throughout the year. If you enroll in the CDHP, it can only be used for eligible dental and vision expenses.|
|HSA||Eligible medical, dental, vision, prescription drug, and some over-the-counter expenses for you and your covered dependents throughout the year. Can also be used to pay for COBRA, retiree medical, and long-term care premiums.|
Who contributes money to it (and how much)?
|HRA (grades 15–19 only)||PayPal only:
|FSA||You only, up to $2,700|
|HSA||You and PayPal. PayPal contributes:
How much can you contribute pre-tax in 2020?
|HRA (grades 15–19 only)||N/A|
|HSA||Single: $3,550 (includes your and PayPal’s contributions)
Family: $7,100 (includes your and PayPal’s contributions)
Do I pay taxes on my contributions?
|HRA (grades 15–19 only)||Doesn’t apply since only PayPal can fund this account.|
|FSA||No, all contributions are tax-free.|
|HSA||No, all contributions are tax-free.|
Do funds roll over year to year?
|HRA (grades 15–19 only)||No. This is a use-it-or-lose-it account, so you’ll forfeit any remaining available funds you don’t use at the end of 2020 (or upon your termination should you leave the company prior to December 31, 2020). You have until April 30, 2021, to submit a request for reimbursement for 2020 expenses.|
|FSA||No. This is a use-it-or-lose-it account, so you’ll forfeit any remaining funds over $500 that you don’t use by the end of 2020. You have until April 30, 2021, to submit a request for reimbursement for 2020 expenses.|
|HSA||Yes. Your account balance rolls over from year to year to help you save for future medical and retiree health care expenses. Plus, your HSA belongs to you—always. So, you take it with you if you leave the company or retire.|
Does it include a debit card?
|HRA (grades 15–19 only)||Yes|
|FSA||Yes, for annual elections of $100 or more|
Who administers it?
|HRA (grades 15–19 only)||HealthEquity|
|FSA||Smart-Choice (previously known as Your Spending Account (YSA))|
Keep in mind: You can have both a Health Care FSA and Health Reimbursement Account (HRA). However, you cannot have a Health Care FSA and Health Savings Account (HSA), according to IRS rules. If you have an HSA, you can only have a Limited Purpose FSA and can only use your FSA to pay for eligible dental and vision expenses.
Get Financially Fit with Access to Financial Coaching
Total wellness goes beyond feeling good and improving physical health—it also means building financial stability. As part of our commitment to the financial health of our employees, we’re launching a new financial coaching program with Ayco.
Ayco’s financial counseling benefit is designed to empower you as you improve your financial wellness. Whether you’re just starting out in your career, are mid-career or even near retirement, Ayco gives you the right digital tools and confidential one-on-one coaching to help you navigate challenges, plan for the future, reach your goals and become financially fit—at no additional cost to you.
A financial coach just for you
You have access to a personal coach who is knowledgeable and trained in your PayPal compensation and benefit plans, so you are motivated, educated, and guided every step of the way on your financial wellness journey. Your coach can support you in:
- Figuring out if you should save more or pay down debt faster, and how to do it
- Making sure you’re on track with saving for retirement
- Determining how your decisions impact your taxes
- Saving for college
- Understanding student loan support options
- Planning your investments and asset allocation
- Understanding your PayPal financial benefits such as the 401(k) plan options, life insurance, stock benefits, and more!
A digital tool to help you track your finances
Ayco360 is a digital tool that can help you get organized, linking all your accounts so you can see a complete picture of your financial life. Get daily updates on your accounts, with visible current balances and transactions.
Plus, when you access the digital platform, you can receive:
An assessment in less than 10 minutes. Answer a few questions about yourself, your finances, and your habits, and you’ll create your baseline financial wellness.
A checklist that features a personalized step-by-step guide. Your checklist prioritizes your finances based on your assessment and is paired with relevant resources to help you get things done.
Your score to track your progress. When you check action items off your list, your score increases.
Educational information available 24/7. Explore interactive learning content, including worksheets and calculators, to help you in all areas of financial wellness.
Stay tuned for more information about how to access this service, and read these FAQs for more information.
Easily enroll in the 401(k)
With Schwab’s new Easy Enroll feature, you can enroll in the PayPal 401(k) with one click. When you first sign up, you’ll be enrolled in the Plan at 4% of your eligible compensation and invested in a target date retirement fund based on the year you plan to retire. The automatic 4% contribution allows you to take advantage of PayPal’s 4% employer match and takes the guesswork out of investing.
Two ways to enroll:
You can enroll online or with the Schwab Workplace Retirement appOnline: workplace.schwab.com App: workplace.schwab.com/mobile
Create a login using the Register Now button, then log in to your account, and click Confirm Easy Enrollment. Once you’re enrolled, you can make changes to your investment and savings elections at any time.
Time off programs
Protection when you need it
PayPal’s Short-Term Disability will now cover 100% of your eligible pay for up to 6 weeks if you are on an approved medical leave. Find out more about PayPal’s leave of absence programs. (A waiting period of one week is applicable.)
New for California employees
Starting January 1, the California Paid Family Leave (PFL) benefit provided by the state will increase from 6 to 8 weeks. This benefit provides partial pay to employees who take time off from work to bond with a new child or care for a seriously ill family member. The California PFL benefit coordinates with PayPal’s Bonding Leave and PayPal’s Family Care leave benefits, which when combined both provide 100% of pay for the 8-week leave period. For nonexempt California employees with less than one year of service, available benefits are provided by the California PFL program. Go to the Time Off & Leaves page on the Bridge for more information.
Extra support for your family needs
Expert Medical Opinion services now for parents and parents-in-law
In addition to you and your covered dependents, now your parents and parents-in-law will be able to take advantage of expert second opinions from world-class specialists through Advance Medical’s Expert Medical Opinion service. Experts from all over the world can review a diagnosis and help you determine the best course of treatment for your medical situation. This service is provided to you at no cost, and no enrollment is required.
New parents: Meet Cleo
Having and raising a family is truly an adventure. Whether you’re planning a family, are a new parent, or preparing to return to work after a leave, you now have greater support from Cleo, a new benefit that helps you build confidence as a new parent with personalized support of a Cleo coach and educational programs.
Get expert guidance, advice, and information so you can parent with confidence. Cleo is available to all parents, regardless of your path to parenthood, including adoption and surrogacy. Cleo provides you with:
- Guidance from when you first discover the pregnancy or make a decision to adopt, through the baby’s first year
- In-home or online virtual sessions with a Cleo expert to help with your questions and concerns: from breastfeeding, sleeping through the night, or finding your balance
- Tailored recommendations based on your family’s needs
- 24/7 support through the unique Cleo messaging system
Cleo services are provided to you at no cost. Starting in January, download the Cleo mobile app. Answer a short questionnaire, and enroll using your PayPal work email to get started.
Returning to work after maternity leave?
In addition to Cleo’s return-to-work support, PayPal is upgrading all of our on-site nursing rooms. These rooms will now feature hospital-grade medical pumps. Locate one near you by visiting the Global Office Location and Site Services page on the Bridge.
Looking for household support?
As a PayPal employee, you have access to extra household support whenever you need it. Bright Horizons provides access to housecleaners, elder care providers, backup sitters, pet sitters, and more. There’s no charge to access the database; you only pay for the service you use.
Emotional help tailored to your needs
Help with daily stressors in your life
meQuilibrium gives you tips and strategies to build resilience and learn how to deal with what’s affecting your stress levels. Through meQuilibrium, you can track your mood and stress level and view personalized recommendations to help you strengthen relationships and change negative thinking patterns. For 24/7 resources at your fingertips, download the meQ app.
Virtual mental health visits
If you need to talk to someone now, you can chat with a mental health provider on your mobile device, tablet, or computer through a secure video link. No travel and less wait time for an appointment. For short-term care, use your Optum Employee Assistance Plan (EAP) benefit. The EAP provides 6 free visits. (Employees located in Nebraska have access to virtual mental health visits through the Nebraska EAP provider, Arbor Family Counseling.)
Substance use help
Dealing with a substance use issue? The Substance Use Treatment Helpline and Live Chat program through Optum gives you immediate—and confidential—assistance 24/7. Speak with recovery advocates from wherever you are, anytime. They can help you arrange a face-to-face evaluation with a clinician within 24 hours of your call. This program is open to all PayPal employees and family members at no additional cost to you. Plus, the service is completely confidential, and you or your family member can remain anonymous. Visit liveandworkwell.com/recovery or call 855-780-5955 to get started.