ID theft protection

What you need to know

PayPal offers identity theft protection to help you regain your identity if it’s stolen. And the service is free to all employees.

Need help?

Call 866-248-4096, and get a free, 60-minute consultation with a Fraud Resolution Specialist™. You can also log in to liveandworkwell.com by using access code: PayPalUS.

A Fraud Resolution Specialist can:

  • Provide you with an ID theft affidavit to complete
  • Give you forms and letters for documenting fraudulent charges
  • Tell you how and where to report fraudulent activity
  • Give you contact info for the three major credit reporting bureaus
  • Help you get a free copy of your credit report and place any alerts or freezes on your record
  • Provide an ID theft emergency response kit
  • Outline protective measures to take in the future 

Optum's Core ID Theft Protection connects you immediately with a specialist when you need help:

  • Disputing fraudulent charges
  • Restoring your identity
  • Taking steps to avoid future losses

Provider contact information