What you need to know
Now more than ever, it’s important to prioritize your well-being. Feeling under the weather or stressed out? Need a new financial game plan? Trying to navigate child care? Good news: PayPal has programs and resources to help. Explore this page to see what your benefits can do for you. Bonus! Nearly all the programs listed here are FREE for you to use.
If you need to see your doctor, now
Chat with a doctor at any time, day or night, from wherever you are. All you need is a mobile device or computer (no appointment necessary). Virtual visits are best for minor health issues, such as a cold or sore throat.
How to use it: If you're a UnitedHealthcare members, sign up by logging in to myuhc.com.
If you're a Kaiser Permanente member, view Kaiser’s video visit information.
If you need help with your wellness or physical health
Consider a coach through Vida. You’ll get tips and tricks for staying healthy, eating well, and staying active via an online coach and in-app content, at no cost to you. Plus, improve your sleep and build your resilience to better cope with stress, anxiety, and depression. Your spouse/partner and dependents age 18 and older can also connect with an online coach!
If you need help losing weight
If you need to lose weight and keep it off, Real Appeal is a free program that helps you shed the pounds in a healthy and sustainable way. It’s available to all employees, spouses/partners, and dependents age 18 and over who are enrolled in a PayPal medical plan (subject to availability).
How to use it: Join Real Appeal.
If you need someone to listen
Stresses, worries, anxiety. You may be feeling a range of emotions at various times throughout the day or week. The Employee Assistance Program (EAP) now covers up to 10 sessions, per issue, each year, for you to confidentially speak with a professional, at no cost to you. Plus, more sessions may be covered under your medical coverage.
Don’t forget: Virtual mental health visits are also available. New! Get online therapy support, including text messaging, through Talkspace as part of your EAP benefit. Just follow these steps:
- Call the EAP to receive an authorization code before using Talkspace for the first time.
- Choose a provider.
- Start messaging anytime, anywhere at talkspace.com/connect.
Note: Talkspace is not an emergency hotline. If you need immediate assistance or are in crisis, call 911 or other resources, such as the National Suicide Prevention Lifeline at 800-273-8255, or contact local authorities.
How to use it: All employees except those that live in Nebraska, call Optum at 866-248-4096 or visit liveandworkwell.com (access code: PayPalUS).
If you live in Nebraska, call Arbor Family Counseling at 800-922-7379 or visit arborfamilycounseling.com (access code: arbor).
If you want an on-demand digital resource to help with stress
Do you feel like your stress is at an all-time high these days? Get 24/7, on-demand tools and resources to help you address it through meQuilibrium. Download and register with the meQuilibrium app, and begin building your resilience for weathering life challenges. It costs you nothing, and when you enroll in the meQuilibrium program, you can take a stress assessment, complete with a personalized action plan that is given to you afterwards.
How to use it: Enroll at mymeQ.com/paypal.
Then take your free stress assessment, and receive your own highly personalized action plan.
If you’re concerned about drinking or drug use
Dealing with a substance use issue requires help. The Substance Use Treatment Helpline and Live Chat program through Optum gives you immediate—and confidential—assistance, anytime, anywhere. So you can speak with a recovery advocate in real time, when you need one. You and your family members can confidentially use this program at no additional cost to you.
How to use it: Call 855-780-5955 or visit liveandworkwell.com/recovery.
If you’re a UHC member and need emotional support
Therapy doesn’t have to be in person anymore. Get online counseling from anywhere through Talkspace. Safely and confidentially message a licensed therapist any time of the day from your phone or desktop device, and get a response back within hours. No appointment is required, and if you need more than messages, you can also schedule real-time video sessions.
How to use it: Register at talkspace.com/connect.
If you’re a Kaiser member and need emotional support
You now have access to two mindfulness resources: myStrength and the Calm app. Tap myStrength for personalized interactive activities, in-the-moment coping tools, inspirational and motivational resources, as well as online community support. And lower your stress, anxiety, and improve your sleep with help from Calm.
How to use it: For myStrength, follow these steps.
- Go to kp.org/selfcareapps/ncal to download the myStrength app.
- Click on the Get Started button.
- Follow the prompts to download the app. Please have your KP user ID and password ready.
For Calm, access it at kp.org/selfcareapps.
If you need help quitting bad money habits (bye-bye mindless spending!)
Start by changing your relationship with money. How you view it, your beliefs about it, and your history with it are linked to the root of financial stress. With the meQuilibrium Financial Wellbeing Track, you’ll spend just a few minutes each day using interactive exercises to create lasting habits that will change your financial story. And pay nothing to use the app, too!
How to use it: Log in or create a meQuilibrium account.
If you need expert money advice
Talk with a pro. Ayco offers you personal coaches—for free!—who know and understand your PayPal benefits and how you can take better advantage of them to reach your financial goals. Goals like saving more, paying down debt faster, getting on track with retirement savings, understanding the impact of tax decisions, and much more. You also have access to Ayco 360, a digital platform that puts money expertise at your fingertips.
How to use it: Log in or create an Ayco account.
If you want to spend less on the stuff you already buy
Food delivery, meal prep, tech equipment, entertainment. Why pay full price when you can pay less for these and a bunch more products and services through your employee discount portal, PerkSpot?
How to use it: Log in or register with PerkSpot.
If you’re planning for retirement (hint: it’s never too early)
Whether you’re retiring next year or in the next 10 years, it’s never too early to plan for your golden years. Check out our helpful timeline for the steps you should take based on when you’re planning to stop working. Need investing help? The investment team at Charles Schwab has you covered.
How to use it: Schedule a personal consultation or call 800-724-7526.
If you need help with care for loved ones
Use backup care for children or adults through Bright Horizons. Receive up to 30 backup care uses per calendar year instead of the previous 10! And with waived copays for the rest of the year, you can use this benefit at no cost to you for either center-based or in-home care.
How to use it: Register in advance at backup.brighthorizons.com/paypal (username: PayPal, password: backup4u) or call 877-242-2737.
If you need help with pregnancy or parenting infants
Parenting is hard, especially if you’re a new parent during this time. Trust the guidance of a parental coach through Cleo to help you during your first year of parenting—and at no additional cost to you, either. Because new parents can use support now more than ever.
If you need help with at-home learning for your children
Juggling learning at home takes a village. Trust Bright Horizons World at Home to be part of yours. The no-cost program is designed by education experts and can help you with creating a daily schedule, keeping your children learning, and much more.
How to use it: Get started with Bright Horizons World at Home.
If you need help raising a child with behavioral challenges
Raising a child with developmental or learning disabilities? Rethink offers free resources—including guidance, support, and videos—to help you navigate your individual situation. And right now, Rethink is offering several specialized services and features, including remote consultation services and video-based lessons, for parents who need the extra support but can’t have an in-person meeting.
How to use it: Register with Rethink.