Employee Assistance Program

What you need to know

Stress. Depression. Financial difficulties. Life can be messy. The Employee Assistance Program (EAP) is a confidential counseling and information services program to assist you in coping with personal, work, financial, or legal issues. Whatever the problem, you can contact our EAP 24 hours a day, 365 days a year.

Two ways to get started

Sign up online (access code: PayPal) or e-mail consultoriaeap@optum.com.br.

Cover for you and your family

You’re automatically enrolled in the EAP through Optum at no cost to you. Up to 10 counseling sessions are available to you and your family members, per issue, per year, for free.

Referrals and more

Receive referrals for the care of a child or elderly family member, help with managing financial problems, and much more through EAP Counseling Concierge Services. Reach out to a specialist who can help you:

  • Manage stress, anxiety, depression, and addiction
  • Handle relationship issues and divorce
  • Develop your resilience
  • Cope with illness and death
  • Manage your finances and create a financial plan
  • Access legal advice from an attorney

Whatever the problem, you can reach someone through the EAP anytime, anywhere. Watch a short video to learn more about Optum EAP services, or view the brochure (English) | (Portuguese).

Provider contact information

Employee Assistance Program

Optum LiveWell

Access Code: PayPal