What you need to know
Focusing on your well-being can be hard these days. As you continue to navigate all that’s on your plate, you have several benefits to help guide you through all the uncertainty: the Employee Assistance Programme (EAP), the Calm app for mindfulness and relaxation, and RethinkCare’s resources for children with learning or developmental disabilities.
Worried about your child’s emotional wellbeing? We’re listening.
If you’re a parent or care for a young person, you know them better than anyone else.
But when they’re not their normal self, can you be sure a change in their behaviour is a natural part of growing up, or a sign that they might need support? Bupa Family Mental HealthLine is here to help every weekday from 8am to 6pm.
Who can call?
Anyone with Bupa health insurance cover who is worried about a young person’s emotional wellbeing. You might be a parent, carer or extended family member.
What if my child isn’t covered on my healthcare scheme?
We do everything we can to help you. That’s why you can talk to us about your child even if they aren’t covered.
Who will I talk to?
A team of specially trained advisers and mental health nurses, who will listen, advise you on your next steps and guide you to support.
Call Bupa Family Mental HealthLine on 0345 266 7938* if you need to talk.
* Calls may be recorded and to maintain the quality of our service we may monitor some calls, always respecting the confidentiality of the call.
Bupa Family Mental HealthLine is not regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Bupa health trusts are administered by Bupa Insurance Services Limited. Registered in England and Wales no. 3829851. Registered office: 1 Angel Court, London EC2R 7HJ Bupa health insurance, is provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Arranged and administered by Bupa Insurance Services Limited, which is authorised and regulated by the Financial Conduct Authority. Registered in England and Wales No. 3829851. Registered office: 1 Angel Court, London EC2R 7HJ
Additional EAP sessions now covered
In light of the stress, worry, anxiety, and other feelings you may have during this time, sometimes you just need someone to talk to. That’s why we’re enhancing the EAP to cover 10 sessions, per issue, each year, with the possibility of more covered under your medical coverage. Speak confidentially with a professional about all that you’re feeling or the issues you’re facing, at no cost to you.
Sleep better and reduce anxiety
Calm is the No. 1 app for mindfulness and relaxation to help you improve sleep, lower stress, reduce anxiety, and sharpen focus. You and your family members have unlimited and free access to Calm, including:
- The Daily Calm with a new mindful theme every day
- More than 100 guided meditations
- Sleep Stories to help you drift into better sleep
- Music to help you relax and reduce stress
- Video lessons on mindful movement and gentle stretching
How to use it: Download the app (App Store | Google Play).
Parenting help when you need it most
Raising a child with developmental or learning disabilities? RethinkCare offers free resources—including guidance, support, and videos—to help you navigate your individual situation.