What you need to know

Your health is important. That’s why PayPal offers medical insurance to you and your eligible family members. PayPal pays 100% of the premium.

What the plan covers

PayPal’s medical insurance complements Sweden’s public healthcare system and covers planned care, or care that isn’t an emergency. Acute medical conditions are handled within the public care system.

PayPal’s medical insurance covers:

  • Healthcare guarantee — an appointment with a specialist within seven to 20 weekdays
  • 24/7 healthcare advice by phone
  • Online healthcare
  • Private physician care
  • Planned surgery and inpatient hospital care
  • Aftercare, rehabilitation, and postoperative home care
  • Physiotherapist, naprapathy, chiropractic treatment, and occupational therapy
  • Speech specialist
  • Psychologist and psychotherapist
  • Dietician (referral required)
  • Care coach
  • Vision control
  • Copayments and medication (up to high-cost protection)
  • Vaccinations
  • Care while temporarily travelling abroad
  • Travel and lodging for medical-related reasons
  • Medical devices
  • Second opinion to receive further medical assessment by a specialist

Your medical insurance also provides prevention and rehabilitation care:

  • Physiotherapy or occupational therapy — 5 sessions
  • Psychology — 12 sessions
  • Work-life planning — 8 sessions
  • Ergonomic evaluation — 1
  • Specialist evaluation — 2 appointments

How the plan works

When you need care, contact Hälsoslussen to speak to a nurse, who will access care and schedule an appointment for you at a private clinic.

  • There is no qualifying period — the plan covers illnesses and accidental injuries that existed before your cover went into effect
  • Care is only valid in Sweden (with the exception of temporarily travelling abroad)
  • You don’t need a referral to see a specialist or to schedule an operation by a primary care physician

Learn more about the medical plan on the HR Hub (only accessible within the PayPal firewall).

Provider contact information


HR Hub

This page is only accessible within the PayPal firewall.