Health plan

What you need to know

Your health is your wealth, and at PayPal we want our employees and their family members to receive the best health care possible. That’s why the AIA health plan offers you and your family the coverage you need, when you need it.

You’re immediately eligible for the plan upon your hire date.


Medical and dental insurance are available to all permanent PayPal Hong Kong employees upon date of hire. The plan also covers your eligible dependents:

  • Spouse age 65 and younger who is not divorced or legally separated from you
  • Children 14 days old (and not in hospital confinement) to 22 years old who are single, unemployed, and a full-time student

This benefit is 100% company-paid.

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What’s covered?

For complete details of coverage, refer to the policy document. (This page is only accessible within the PayPal firewall.)

Hospitalization and surgical expense benefits

  • Daily hospital room and board
  • Miscellaneous hospital expenses
  • Daily doctor’s visit
  • Surgical fees
  • Anesthetist fees
  • Operating theater fees
  • Specialist consultation fees
  • Intensive care room and board
  • Hospital income for coordination of benefits
  • Clinical surgery cash allowance
  • Worldwide emergency assistance benefits
  • Compassionate death benefits

Major medical

  • Surgical operation
  • Chemotherapy
  • Radiotherapy
  • Renal dialysis
  • MRI (magnetic resonance imaging)
  • CT (computerized tomography scan)
  • PET (positron emission tomography) 

Major medical pays a percentage of the cost of care that exceeds the limit covered by the hospitalization and surgical expenses benefit. Outpatient facility services (as a result of a disability) are provided from the hospitalization and surgical expense benefits.

Clinical expense benefits

  • Panel clinics
  • General consultations
  • Specialist consultations
  • Treatments from Chinese medicine practitioners (herbalist, bonesetter, and acupuncturist)
  • Physiotherapy and chiropractic treatments
  • Diagnostic X-ray and laboratory tests
  • Prescribed drugs and medications
  • Physical examinations
  • Vaccinations

Make an appointment for care with the provider. Present your privilege care card and Hong Kong ID card along with your copayment, if any, at your appointment. You do not need to submit any claims for care. 

Dental benefit

  • Cover includes: oral examination, X-ray, amalgam/composite fillings, simple extraction, drainage of abscesses, and drug therapy
  • Benefit amount: claim up to HKD 4,500 per year

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Maternity reimbursement

Maternity reimbursement is provided to cover expenses incurred during maternity not covered by the health plan.

Eligible amount of reimbursement

This benefit reimburses you 100% for:

  • Normal delivery: up to HKD 25,000
  • Cesarean section: up to HKD 37,500
  • Miscarriage or therapeutic abortion: up to HKD 12,500

Cover includes:

  • Room and board, general nursing, and therapeutic services
  • Attending doctor services
  • Prenatal and postnatal care for the same pregnancy
  • Maternity confinement requiring surgical cutting of the abdomen for extra uterine pregnancies

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Provider contact information

Health plan

AIA International Limited