What you need to know
Taking time off — away from your job — is vital to being at your best. We support this by offering ample time off for all kinds of situations.
How you accrue PTO
You can use Paid Time Off (PTO) for personal time, vacation, or illness.
You are entitled to 16 days of PTO in your first year at PayPal. You earn an additional day for each year of service, with a max of up to 20 PTO days per year.
Part of your PTO is dedicated to annual vacation. For example, if you're an employee in Ontario and have worked at PayPal for up to four years, ten days of your PTO is for vacation each year. If you have worked at PayPal for more than five years, 15 days of your PTO is for vacation each year.
For more information on your PTO accrual rates and caps, visit HR Hub (must be on the PayPal network).
Request PTO
Before you submit a PTO request, check your balance in Workday if you are salaried or Kronos if you’re hourly to ensure you have enough to meet your needs. PayPal encourages you to take your PTO annually, although you may carry over days. If you’ve been at PayPal longer than a year, be mindful of available carryover days and when they need to be used, so you don’t lose them.
You’ll also need to talk with your manager about your plans and give as much notice as possible so that your job duties can be covered while you’re out. We encourage you to do that before booking airplane tickets or booking travel plans.
Use Workday if you’re salaried or Kronos if you’re hourly to submit your PTO request. Your manager will receive your PTO request and will approve or reject it. Your manager will consider business needs, relevant circumstances, and how many hours of PTO you have accrued.
Notify your manager as soon as possible if your plans change. Your manager will need to adjust any work coverage plans made for your PTO. Then correct your PTO request in Workday. Your manager will be notified of this correction.
Note: You must be on the PayPal network to access these links.
PTO payout if you leave PayPal
If you leave the company or your employment is terminated, you will be paid for any unused PTO. You may not extend your leave date with PTO after your last official day working in the office.
If you worked at PayPal for more than one year and return to PayPal after less than two years, you can receive PTO credit for prior service.
LOA policy
Visit the Bridge (only accessible within the PayPal firewall) for additional information and guidelines for taking a leave of absence (LOA). A few things to keep in mind:
- Discuss your leave plans with your manager so he or she can plan business needs accordingly
- Submit your LOA request in Workday if you’re a salaried employee or Kronos if you’re an hourly employee. You will see the leaves available to you. Select the appropriate LOA. Note: Links only accessible within the PayPal firewall.
- Submit the appropriate documents in Workday along with your initial request to avoid delays
- Your LOA request will be sent to your manager and HR Hub
Sick leave (paid)
You are entitled to use up to five paid sick leave days each year. Part-time salaried employees earn paid sick leave on a pro rata basis.
Bereavement leave (paid)
Receive up to 20 consecutive business days of paid time off with regular base pay if your spouse, domestic partner, civil partner, child, stepchild, domestic partner’s child, or civil partner’s child passes away.
Receive up to three consecutive business days of paid time off with regular base pay if your parent, stepparent, grandparent, legal guardian, parent-in-law, sibling, or stepsibling passes away.
Receive one day of paid time off with regular base pay if your aunt, uncle, brother- or sister-in-law, daughter- or son-in-law, cousin, niece, or nephew passes away.
Your manager may approve an additional two days of paid time off if out-of-town travel is required to attend or plan services for your loved one.
Maternity leave (unpaid)
Pregnant employees can take up to 17 weeks of unpaid maternity leave per pregnancy. Leave can begin at any time from 17 weeks before the date the baby is due to no later than the actual birth date.
You may be eligible to receive employment insurance (EI) maternity benefits during your leave through Service Canada.
British Columbia: Under British Columbia Employment Standards, maternity leave can be extended up to six more weeks if you’re unable to return to work for reasons related to childbirth or pregnancy termination. You’ll need to provide a medical certificate for approval.
Ontario: Under Ontario Employment Standards, maternity leave can be extended if miscarriage or stillbirth occurs after maternity leave has started. The maternity leave ends on the date that is the later of 17 weeks after the leave began or 12 weeks after the miscarriage or stillbirth. (Example: Marie begins maternity leave 15 weeks before her due date. One week before the due date, she experiences a stillbirth. She would still get 12 weeks of additional maternity leave starting on the day of the stillbirth.) You’ll need to provide a medical certificate for approval.
Once you decide on your leave dates, let your manager know (typically within three months of your upcoming leave), and submit your request to Employee Central.
When your maternity leave ends, your manager will complete the process with Employee Central so you can return to work.
For details, review Government of Canada information: British Columbia & Ontario.
Parental leave (unpaid)
You can take up to 63 weeks of unpaid parental leave to bond with your newborn or adopted child. Leave can begin immediately after maternity leave, if you’re the birth mother, or within 78 weeks after welcoming your newborn or adopting your child.
British Columbia: Under British Columbia Employment Standards, leave can be extended up to five additional weeks if your newborn or adopted child has a physical, psychological, or emotional condition. You’ll need to provide a medical certificate for approval.
Employees may be entitled to receive employment insurance (EI) benefits during their leave period through Service Canada.
Other paid and unpaid leaves and time off
Give Time Off
You are entitled to one additional day (up to eight hours) of time off each year to volunteer at a qualified charity of your choice through our Give Time Off program.
Short-term disability leave (unpaid)
You can take up to 17 weeks (119 calendar days) of unpaid short-term disability leave, per medical condition, if you’re unable to work due to non-work-related injuries or illnesses. Time off can be non-consecutive.
Contact Canada Life to apply for a short-term disability leave request and claim short-term disability payments.
Long-term disability leave (unpaid)
If you’re still unable to work due to a non-work-related injury or illness after your short-term disability leave runs out, you can take as much time as needed, no maximum time limit.
Contact Canada Life to convert your short-term disability to long-term disability leave.
Child death leave (unpaid)
You can take up to 104 weeks (728 calendar days) of unpaid child death leave if your child dies as a result of a criminal code offense.
Child death leave starts on the date of your child’s death. In the case of a child who has disappeared, leave begins on the date the child’s remains are found. Leave can be non-consecutive.
Child disappearance leave (unpaid)
You can take unpaid child disappearance leave for a crime-related disappearance of your child.
- Alberta and British Columbia: Up to 52 weeks (364 calendar days)
- Ontario: Up to 104 weeks (728 calendar days)
Leave can be non-consecutive via multiple requests.
Compassionate care leave (unpaid)
You can take up to 28 weeks (196 calendar days per family member) of unpaid compassionate care leave to care for and support a terminally ill family member who has a serious medical condition with a significant risk of death within 26 weeks.
You must provide a doctor’s note confirming that your family member is terminal, with the expectation of passing away within 26 weeks. Leave can be non-consecutive.
Ontario: Compassionate care leave can include people whom you consider to be like family members, called “family medical care leave.”
Critical illness leave (unpaid, adult)
You can take up to 17 weeks (119 calendar days) of unpaid critical illness leave to care for and support an adult family member who has a critical illness or injury. Leave can be non-consecutive.
Critical illness leave (unpaid, child)
You can take up to 37 weeks (259 calendar days) of unpaid critical illness leave to care for or support a critically ill child (under age 19) who is your family member. You’ll need to provide a doctor’s note of the illness when requesting leave. Leave can be non-consecutive.
Family caregiver leave (unpaid)
Employees who live and work in Ontario can take up to eight weeks (56 calendar days) of unpaid family caregiver leave to care for or support a family member who has a serious medical condition. You’ll need to provide a doctor’s note of the illness when requesting leave. Leave can be non-consecutive.
Organ donor leave (unpaid)
Employees who live and work in Ontario can take up to 13 consecutive weeks (91 calendar days) when undergoing surgery to donate certain organs to another person.
Leave may be extended up to 26 weeks (182 calendar days) if your doctor issues a certificate stating that you are not eligible to return to work.
Reservist leave (unpaid)
Employees serving in the reserve force can take unpaid reservist leave to attend required activities. There isn’t a minimum or maximum number of days of leave.
Domestic or sexual violence time off (paid and unpaid)
Employees can take up to ten days of domestic or sexual violence time off per calendar year (five days paid, five days unpaid) when an employee or an employee’s child has experienced or been threatened with domestic or sexual violence. Leave can be non-consecutive.
Family responsibility time off (unpaid)
You can take up to five days per year of family responsibility time off to care for yourself or a family member. Leave can be taken for an illness, injury, medical emergency, or urgent matter, including the education of your child. Leave can be non-consecutive.
Community impact time off (paid)
You’re eligible for eight hours per year of paid community impact time off to contribute your time and skills in making a difference with nonprofits in your community.
Jury duty leave (paid)
You can take up to two weeks per year of paid jury duty leave. Additional jury duty leave will be unpaid, unless used as part of your PTO.