What you need to know
Juggling work, family, and other personal responsibilities can leave you feeling stressed, exhausted, overwhelmed. We all need help from time to time. That’s why PayPal offers all employees access to crisis care resources whenever you need them.
If you’re experiencing an emergency, call 102 (ambulance) /101 (fire) /100 (police) or go to your nearest emergency room.
Get confidential counseling with the Employee Assistance Programme
Many employees are experiencing fear and anxiety around this public health crisis, and that’s understandable. If you ever want to talk to someone about your concerns, contact the Employee Assistance Programme (EAP) though Optum. In addition to counseling services, the EAP offers self-help programs, interactive tools, and other resources to help with life’s challenges.
You and your family members can receive up to 10 confidential counseling sessions (virtually or in-person) per issue per year—for free.
Call the EAP at 1800 102 7293 or sign up online (access code: PayPal). Available 24 hours a day, 365 days a year.
Your benefits and COVID-19
Help for victims of domestic violence
Domestic violence is abuse that occurs in a personal relationship to intimidate, isolate, dominate, or control another person. The Employee Assistance Programme (EAP) is also available to provide confidential support and resources. You can also contact Employee Central for information about PayPal’s paid time off programs. You can use the time to get help to protect you and your children’s health, safety, or welfare.
Time away to recover
Report safety and security concerns
Global Safety & Security provides numerous programs built to support and enhance your safety at PayPal. (This page is only accessible behind PayPal’s firewall.)
In life threatening emergencies, contact Emergency Services in the U.S. and Canada by calling 911. Learn how to access help in all other countries.
For all other safety and security inquiries, contact your local security team or the Global Security Operations Center at 1-408-967-4444.