Employee Assistance Programme

What you need to know

Stress. Depression. Financial difficulties. Life can be messy. The Employee Assistance Programme (EAP) can help. You and your family members can get up to 6 confidential counseling sessions by phone or in person per issue per year—for free—through the EAP.

You and your family are covered

You’re automatically enrolled in the EAP through Optum at no cost to you. And you receive up to 10 counseling sessions per issue each year for free.

Get started now!

Call 1800 102 7293 or sign up online (access code: PayPal).

Get even more sessions!

Once you complete your 10 free sessions, additional sessions may be covered under your medical plan. These are provided in addition to any services you receive through your medical plan.

Referrals and more

Receive referrals for the care of a child or elderly family member, help with managing financial problems, and much more through EAP Counseling Concierge Services. Reach out to a specialist who can help you:

  • Manage stress, anxiety, depression, and addiction
  • Handle relationship issues and divorce
  • Develop your resilience
  • Cope with illness and death
  • Manage your finances and create a financial plan
  • Access legal advice from a licensed attorney

Whatever the problem, you can contact the EAP (access code: PayPal) 24/7, 365 days a year. Watch a short video to learn more about Optum EAP services.

Provider contact information