Contacts

Benefits

Enrolling and benefits information
Your Benefits Resources™ (YBR)
  • 844-474-6641
HR Hub

This page is only accessible within the PayPal firewall.

Health—Medical

Health Savings Account (HSA)
HealthEquity
  • 866-346-5800
Medical
UnitedHealthcare
Plan/Group Number:
909006
  • 844-298-2737
Prescription drugs
CVS/caremark (for UnitedHealthcare participants)
Plan/Group Number:
1166
  • 844-287-1297
Weight-loss program
Real Appeal
  • 844-344-REAL (7325)

Access code: PayPal

Wellness coaching
Vida

Health—HMO Medical

Medical
Kaiser HMO (Northern CA)
Plan/Group Number:
604762
  • 800-464-4000
Medical
Kaiser HMO (Southern CA)
Plan/Group Number:
232527
  • 800-464-4000

Health—Dental

Dental
Delta Dental
Plan/Group Number:
17690
  • 800-765-6003

Health—Vision

Vision
Vision Service Plan (VSP)
Plan/Group Number:
30057214
  • 800-877-7195

Health—Help with your medical plan

Alight Health Pro
  • 800-513-1667
Help with your medical plan
Advance Medical (Expert medical opinion)
  • 888-416-7514

+1-650-284-0984 (Outside U.S.)

Emotional well-being

Employee Assistance Program
Optum
  • 888-876-7830

Access code: PayPalUS

Employee Assistance Program
Arbor (Nebraska employees)
  • 800-922-7379

Access code: arbor

meQuilibrium
  • 617-600-6671

Access code: PayPal

Substance Use Treatment Helpline and Live Chat
  • 855-780-5955
Talkspace online therapy

Financial security

Accidental Death & Dismemberment (AD&D) Insurance
A.C. Newman & Company (AD&D)
Plan/Group Number:
ADD-123708 Basic; PAI-123707 Optional
  • 877-226-8711
Business travel policies
Prudential
Plan/Group Number:
52583
  • 800-524-0542
Employee Stock Purchase Plan
E*TRADE
  • 800-838-0908
Financial coaching
Ayco
  • 866-342-8624
Financial wellness
Even

Or tap Support in the app

Flexible Spending Accounts (FSAs)
Your Spending Account™ (YSA)
  • 844-474-6641
Legal insurance
MetLife Legal Plans
  • 800-821-6400

Monday–Friday, 8 a.m.–8 p.m. ET

Access code: 6091045

Life insurance
Prudential
Plan/Group Number:
52583
  • 800-524-0542
PayPal 401(k) Savings Plan
Charles Schwab
  • 800-724-7526

Access code: PayPal

Supplemental insurance benefits
Aflac
  • 1-866-235-2211

Monday–Friday, 8 a.m.–8 p.m. ET

Everyday living

Educational Assistance Program
Employee Central

This page is only accessible within the PayPal firewall.

Employee discounts
Perkspot
Giving programs
PayPal Gives
Leaves and Disability
Sedgwick
  • 855-233-7599
Nationwide pet insurance
  • 888-899-4874

Access code: PayPal

Optum Core ID Theft Protection
  • 866-248-4096

Access code: PayPalUS

Family support

Bright Horizons
  • 877-BH-CARES (242-2737)

Username: PayPal
Password: backup4u

Family Health app by Wildflower
Milk Stork
  • 888-207-6909

Access code: PayPal

New parent support
Cleo
Progyny
  • 833-838-5850

Access code: PayPal

Rethink
  • 877-988-8871

Access code: PayPal