Contacts

Benefits

HR Hub

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Health—Medical

Emergency medical assistance
+86 21 6187 0299
Flexible Spending Account claims
Mercer Smart Benefits
400 6600 811
Medical
Critical illness coverage

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Personal top up risk cover claims
Ping An
86 21-6207883786-13917215742
Ping' an
021-6207883713917215742
Pre-authorization
400 613 0330+86 21 6187 0330

Fax: +86 21 6160 0209

Health—Help with your medical plan

Teladoc Medical Experts (expert medical opinion)

400-120-3009 (national toll free)

Emotional well-being

Mindfulness and relaxation
Calm

Verify eligibility with your PayPal email address

My Flex

Claims
My Flex
400 6353 365
Mercer Smart Benefits
400 6353 365

Financial security

Employee Stock Purchase Plan (ESPP)
Ask GSPS
+1 408 967 7049

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Financial education
RSM
Financial education
RSM
Group term life insurance
Ping An
86 21-6207883786-13917215742

Time away – Disability

Accident and disability insurance
Ping An
86 21-6207883786-13917215742
Business travel insurance
TravelSafe Team

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Time away
HR Hub
+86 21 28911601

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Everyday living

Employee Assistance Program
Optum LiveWell
+86 21 6101 0030800 820 8723400 820 8723

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Meal allowance
HR Hub
+86 21 2891 1601

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Sports and social clubs

For more information, reach out to the groups available at your site or find out more at the bulletin boards at level x-z.

Family support

Educational Assistance Program
HR Hub
2891 1601

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Gifts (marriage, birth, birthday, condolence)
HR Hub
2891 1601

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Recognition
HR Hub
2891 1601

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RethinkCare
877-988-8871

Access code: PayPal