Contacts

Benefits

HR Hub

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Health—Medical

Emergency medical assistance
  • +86 21 6187 0299
Flexible Spending Account claims
Mercer Smart Benefits
  • 400 6600 811
Medical
Critical illness coverage

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Personal top up risk cover claims
Ping An
  • 86 21-62078837
  • 86-13917215742
Ping' an
  • 021-62078837
  • 13917215742
Pre-authorization
  • 400 613 0330
  • +86 21 6187 0330

Fax: +86 21 6160 0209

My Flex

Claims
My Flex
  • 400 6353 365
Mercer Smart Benefits
  • 400 6353 365

Financial security

Business travel insurance
TravelSafe Team

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Employee Stock Purchase Plan (ESPP)
Ask GSPS
  • +1 408 967 7049

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Financial education
RSM
Financial education
RSM
Group term life insurance and disability insurance
Ping An
  • 86 21-62078837
  • 86-13917215742

Everyday living

Employee Assistance Program
Optum LiveWell
  • +86 21 6101 0030
  • 800 820 8723
  • 400 820 8723

Access code: PayPal

Meal allowance
HR Hub
  • +86 21 2891 1601

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meQuilibrium

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Sports and social clubs

For more information, reach out to the groups available at your site or find out more at the bulletin boards at level x-z.

Time off and leaves
HR Hub
  • +86 21 28911601

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Family support

Educational Assistance Program
HR Hub
  • 2891 1601

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Gifts (marriage, birth, birthday, condolence)
HR Hub
  • 2891 1601

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New parent support
Cleo
Recognition
HR Hub
  • 2891 1601

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Rethink
  • 877-988-8871

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