Time off

What you need to know

Taking time off — away from your job — is vital to being at your best. We support this by offering ample time off for all kinds of situations.

Bereavement

When You Lose a Loved One

Your family time is important. When a loved one passes away, we want you to have the time you need to take care of your family and yourself.  PayPal provides a Global Bereavement benefit with uniform guidelines for length of absence. There is no impact to pay or benefits while on bereavement time off.

Make the Request

  • You must inform your manager before taking bereavement leave.
  • Non-exempt employees should follow the established PTO process, tool, and attendance guidelines for your location and business unit.
  • Exempt employees should follow the standard Time Off Request process in Workday by selecting Bereavement as the time off type.

Know the Bereavement Guidelines

You can receive paid time off for up to 20 consecutive business days for the loss of a: spouse, committed same-sex partner, domestic civil union partner, child, stepchild, committed same-sex partner’s child, domestic civil union partner’s child, or stillborn child.

You can receive paid time off for up to 3 consecutive business days for the loss of a: parent, parent-in-law, stepparent, grandparent, grandchild, legal guardian, sibling, or miscarriage.

You can receive one day of paid time off for the loss of an: aunt, uncle, brother-in-law, sister-in-law, daughter-in-law, cousin, niece, or nephew.

Your manager may approve up to two additional days of paid time off if out-of-town travel is required.

Local laws may expand on PayPal’s bereavement policy, but should not be taken in addition to the bereavement time off offered by PayPal.

Bereavement time off is paid at the employee's base rate of pay at the time of the absence for the number of hours the employee otherwise would have worked that day.

Community Impact Time Off

Through our charitable giving initiative, PayPal Gives, you’re eligible for paid Community Impact Time Off at 100% of your base pay for 8 hours per year while volunteering at a qualifying charitable organization. Community Impact Time Off is available after your first year of employment.

Find out more about Community Impact Time Off. (This page is only accessible within the PayPal firewall.)

Global Wellness Days

Wellness is a core value at PayPal, and taking care of ourselves, each other, and our communities is fundamental to how we operate. PayPal introduced Global Wellness Days to assist employees with addressing the stresses of the COVID-19 pandemic, encouraging employees to take time to rest and recharge.

Know the Guidelines

RLCO or other non-exempt employees who are not able to observe a Global Wellness Day due to being required to work will receive a Flexible Wellness Day that can be used at a date of their choosing by the later of the two following dates:

  • Within the same calendar quarter of the wellness day – working with their manager to schedule in advance.
  • 90 days from the date of announcement – working with their manager to schedule in advance.

Jury Duty

Eligibility

The Company understands that it is the obligation of all US citizens to serve on a jury when summoned to do so   and are allowed time off to perform such civic service as required by applicable law. All employees are eligible for Jury Duty Leave starting on their first day of employment.

Jury Duty Leave may be taken up to two weeks in any rolling 12-month period and will be paid for any work missed while they are on jury duty.

An employee may take unpaid leave or elect to use any available PTO for any remaining time required for their jury duty service in accordance with applicable PayPal policies.  

Jury Duty Leave taken by eligible non-exempt employees will not be considered as hours worked for purposes of calculating overtime compensation.

An employee may not use, and managers may not approve the use of, Tracking Free Vacation in place of a Jury Duty Leave. If an employee uses Tracking Free Vacation for a leave that should have been a Jury Duty Leave, as determined by PayPal, the employee and their manager may be subject to disciplinary action in accordance with PayPal’s Code of Conduct and other applicable policies.

Process for Requesting Jury Duty Leave

An eligible employee must provide the Company with proper notice of their request to perform jury duty service and should inform their manager of the expected length of service/time off.  If the requested absence could have a significant impact on business operations, as determined by PayPal, the Company may ask the employee to try to postpone their service. If the employee is excused from their service during business hours or while the employee was otherwise scheduled to work, the employee must report to work immediately following their service unless otherwise approved by the employee’s manager, subject to applicable law. The employee must provide a copy of their summons and verification of service.

Exempt Employees:

  • Notify your manager as soon as possible so that any necessary arrangements to cover your duties can be made.
  • Provide a copy of your summons.
  • Submit your request in Workday.
  • For any changes, notify your manager as soon as possible and make any necessary adjustments in Workday.
  • Following conclusion of your service, provide a copy of the verification of service

Non-Exempt Employees:

  • Notify your manager as soon as possible so that any necessary arrangements to cover your duties can be made.
  • Provide a copy of your summons.
  • Submit your request through Kronos.
  • For any changes, notify your manager as soon as possible and make any necessary adjustments in Kronos.
  • Following conclusion of your service, provide a copy of the verification of service

Your Benefits While on Leave

  • An employee will continue to be eligible for any health and welfare benefits in which the employee participates during a Jury Duty Leave period, in accordance with the terms and conditions of those benefits. Please see the Your Benefits on Leave document for the treatment of each benefit program while on leave.
  • Employees will not accrue paid time off benefits or be paid for holidays while on leave.

Paid Sick Time

Getting sick. Medical appointments. A sick family member who needs care. Paid Sick Time gives you the time you need to deal with these issues.

Non-exempt employees: Eligible for 5 Paid Sick Time days (40 hours) per year. Accrual is per pay period until you reach the max 5 days. You can use Paid Sick Time after you’ve been employed for 90 days.

Exempt employees: Eligible for 5 Paid Sick Time days per year. You receive all 5 days annually at the beginning of the year (or upon hire date) and can use them after you’ve been employed for 90 days.

Paid Time Off (PTO)

Non-exempt employees: Use Paid Time Off (PTO) for personal time, vacation, or illness.

You start earning PTO on your first day of employment. Full-time employees earn 4.92 hours each pay period. Plus, you earn an additional day for each year of service, with a max of up to 20 PTO days per year. Part-time employees earn PTO time pro-rated, based on your scheduled hours.

Provider contact information

HR Hub

This page is only accessible within the PayPal firewall.