Employee Assistance Program

What you need to know

Stress. Depression. Juggling finances. Life can be messy. The Employee Assistance Program (EAP) is here to help. You and your family members can get up to ten confidential counseling sessions by phone or in person per issue per year — for free — through the EAP.

Coverage for you and your family

You’re automatically enrolled in the EAP through Optum at no cost to you and can get up to ten counseling sessions per issue each year for free.

Get started now

Call Optum at 888-876-7830, or visit liveandworkwell.com (access code: PayPalUS). Nebraska employees call Arbor Family Counseling at 800-922-7379, or visit arborfamilycounseling.com (access code: arbor).

Optum   Arbor Family Counseling

More sessions may be covered, too!

Once you complete your 10 free sessions, additional sessions may be covered under your medical plan for the cost of a specialist visit. These are provided in addition to any services you receive through your medical plan.

Plus, get Referrals — and more

You can get referrals for the care of a child or elderly family member, help with managing financial problems, and much more through EAP Counseling Concierge Services. Reach out to a specialist who can help you:

  • Manage stress, anxiety, depression, and addiction
  • Handle relationship issues and divorce
  • Develop your resilience
  • Cope with illness and death
  • Manage your finances and create a financial plan
  • Access legal advice from a licensed attorney

Watch a short video to learn more about Optum EAP services.

Provider contact information

Employee Assistance Program

Arbor (Nebraska employees)

Access code: arbor