You can find convenient back-up child care at nearby centers with expert-informed COVID-19 protocols, or reserve back-up care for your child and adult or elder loved ones with in-home care providers who must comply with specific health and safety guidelines. Plus, you can also request education support for distance learning when searching for a back-up in-home caregiver.

Get up to 30 uses per calendar year for your dependent children or immediate family members or those of your spouse / domestic partner. Schedule care for up to 3 children (1 caregiver for all), and it will count as only 1 session. The costs for care are listed below:

PayPal employees now have free premium access to Sittercity. To access Sittercity, visit your Bright Horizons website (username: PayPal and password: backup4u), and click on Enhanced Family Supports. Select Details in the Search for Sitters, Nannies & Housekeepers section.

This will bring you to PayPal’s Sittercity home page, where you will create a username and password to gain access and begin to search for the solution to your care needs.

Note: If you’re already a registered Sittercity user, you don’t have to re-register. You can use your existing username and password. But you’ll need to contact the Sittercity Membership Services team at 888-748-2489 to have your account moved to your PayPal account.

Once you’re registered, you can self-select care through Sittercity for anyone you want, as many times as you want. Your use of Sittercity resources does not impact your back-up care use allowance. But Sittercity can be a great solution for finding care once you’ve used all the annual back-up care visits available to you.

The cost of care varies based on geographic region, type, number of children, and level of care. You can find a rate calculator to determine the pricing in the Trust and Safety Center on the Sittercity site.

To get a prorated refund for fees paid as a retail customer, contact Sittercity Membership Services at 888-748-2489.

Sittercity has a variety of filters to help match caregivers to your needs and preferences. You can access caregiver profiles and run unlimited basic background checks on any caregiver, free of charge. You can get an enhanced background check for an additional $20–$60.

Need a nanny? You have access to nanny placement services with College Nannies, Sitters, and Tutors, including waved placement fees ($300 value), and a 10% discount on the hourly rate.

Preferred Enrollment allows you to gain access to available full-time child care spaces in Bright Horizons centers ahead of the general community. While Preferred Enrollment is free of charge, you do pay an initial registration fee, which will be applied as a credit (up to a maximum of $250) toward your next tuition payment after 30 days of enrollment. When selecting a center, you can download a coupon, which you should print and bring with you when you visit.

If you’re already registered at another Preferred Enrollment center location and you enroll your child at a new Bright Horizons center location, the registration fee credit is applied when you enter your second full month of enrollment.

The tuition discount benefit provides you with a discount of up to 10% off child care tuition and a waived registration fee at select participating centers. Discounts vary by center and may only be available for children ages 2 and older. Check with your preferred center for details.

If you’re currently enrolled in a participating center that offers a tuition discount, reach out to your center director to inquire about the discount benefit. You’ll then be eligible to receive up to 10% off your tuition moving forward.

Visit your Bright Horizons website (username: PayPal and password: backup4u), and select Enhanced Family Supports. Select Details in the Get a Spot in a Quality Child Care Center box.

This will bring you to the Preferred Enrollment and Discounts for Child Care site, where you will be able to use the center search locator to find center options in your desired area.

If you have a child with special needs, note that we make every effort to accommodate all care recipients, including those with physical, emotional, or developmental challenges.

Note: If you are in the process of custody arrangements for your child, Bright Horizons cannot limit any parent’s or guardian’s access to his or her child without legal authority. If you believe any access or custody issues will arise during the course of your child’s care, you must provide a copy of a signed court order prior to care.

To access Years Ahead, visit your Bright Horizons website (username: PayPal and password: backup4u), and click on Enhanced Family Supports. Select Details in the Find Elder Care Resources section.

This will bring you to PayPal’s Sittercity home page, where you can click to choose the Years Ahead resource and then create a username and password to gain access.

Note: You must register for Sittercity and Years Ahead separately. But you’re able and encouraged to use the same login credentials for each membership to ensure ease of use.

There is no cost to use the Years Ahead website resource. The cost of care through the Years Ahead agencies and facilities will vary based on the level of care and, in the case of in-home providers, the number of hours per week.

• 2 free tutoring sessions or a set of free test prep materials for your student. Tutoring rates vary by location and average around $65 per hour.
• 20% discount on tutoring services with Varsity Tutors and access to learning pods (for ages 5–18)
• 20% discount on tutoring and test prep services with Revolution Prep (for ages 5–18)
• 20%–65% membership discounts with Marco Polo app (for ages 3–7)

Services are provided through Revolution Prep and College Nannies, Sitters, and Tutors — two long-standing partners of Bright Horizons that have a history of supporting our clients and their families. Placement fees are waived ($300 value), and a 10% discount is available on the hourly rate.

Visit your Bright Horizons website (username: PayPal and password: backup4u), and click on Enhanced Family Supports. You will then have several options, including Get Academic & Virtual Learning Support, Access Premium Tutoring and Test Prep, Create a Learning Pod, and Get a Learning App for Preschoolers.